Bet365 casino

Rating: 4.9 / 5.0

For me personally, Bet365 is one of the most desirable online gaming venues.
Why? Well, a huge number of software providers and hundreds of games available is definitely one of the reasons, but the most important thing is the fact that in all these years playing there I haven't had a single issue with them.
For start, please note that Bet365 is split into 3 sections: Casino, Games and Vegas. If you are a fan of Playtech games like me, then casino section is your choice. In Vegas section, you can play games from NetEnt, but to play the ones from Microgaming, IGT and many other providers, go to Games tab in the instant play version. In addition to the large choice of games, the Bet365 casino offers the possibility of choosing between download and instant play version supported by all major OS. Second and maybe even more important is that the website is fully compatible with all mobile devices, not only desktop ones. They are also well known for five-star sports betting platform, live dealers and mobile app, but those aren't the only things that make their service outstanding. One of the main reasons for their success is the trust they earned by resolving issues with the players via their fast, efficient and friendly customer support. It is not likely that you will find any bad feedback on Bet365 so we are recommending it without reservation.

Closed to players from United States
OS supported
Windows Linux Mac
Average payouts 96.96% (Certified by GLI)

New Player Bonus

Bet365 Bonus T&C's

Customer support


The quality of support that I received at Bet365 can only come from a casino that has been established for a long time. Their FAQ section is one of the most in-depth that I've seen, but on the off chance that you can't find an answer to your question there, you'll be able to get in touch with someone in a number of different ways.

First up, Bet365 operates a number of toll-free telephone numbers that cover the majority of Europe, United Kingdom and Canada. If for whatever reason you don't feel like phoning a customer support team, then just drop their 24/7 email support a quick line and they'll be happy to phone you instead. I didn't find many casinos that will do that.

Perhaps the most efficient way to get an answer though is to use the live chat functionality inside the software. Once again though, this is no normal Live Chat. Bet365 have gone the extra mile by separating their chat team into different groups so that your question gets answered quicker.
Having a technical problem? There's a dedicated team for that.
Don't understand your bonus? Just select the bonus team and you're away.

When it comes to customer assistance, Bet365 just can't be knocked. Many other online casinos could learn a lot from these guys.



Their software is available in three versions: download, instant play and as the mobile app. While all versions provide safe, stable and smooth gameplay, graphics and selections of the games are best in the no download version. Instant play version is supported by all major operating systems so players with a web browser can play even on Mac and Linux powered devices.
Regarding browser, I suggest using only Chrome, because I found that games from some providers won't work in the Firefox and Opera.

The lobby navigation in download version is simple and easy, games are sorted by category and you have the option to store your favourites in a separate folder. Their policy is known as one account for all and it means that through a single account you can enjoy in all of their services including the sportsbook, poker room, bingo and financial betting. In summary, this is a multi-software platform so if you decide to go with installation of software on your computer you will be limited to a smaller selection of Playtech games. So, for example, when I want to play Thunderstruck II or any other Microgaming casino favourites, I must use the instant play version.

To ensure you true portability, Bet365 also offer a stripped down version of their casino which can be run from a number of different mobile phones.



Of course, a casino is ultimately judged by the range of games that it has to offer, and I think I can confidently say that no matter what your preferred casino game is, you'll find it at Bet365.

The highlight of the selection is the live dealer games which are streamed directly to your browser. I prefer live Baccarat tables with highest limits, but their live casino also offers Blackjack, Roulette, Sic Bo and Casino Holdem, all with a various limitation on the maximum stake.
If live action isn't your thing, then there are hundreds of other games for you to get stuck in to. Yes, you've obviously got all the traditional casino games in abundance but also a number of unique games such as Bonus Bowling which are there to keep you entertained if you fancy something different.
And if you're a slots player, then you have to check out Bet365 for the Marvel Slots series that they have. For me is obvious that a lot of effort and money has been spent on them and they're well worth it, even if you're not a comic fan!

Deposit and withdrawal methods


First thing I have noticed is a huge range of deposit and withdrawal methods listed on their page related to banking. As Bet365 is one of the premium Paypal casinos and I use this eWallet on daily basis I was quite disappointed when realising that it is only available to a few countries. Unfortunately, my country of residence wasn't one of them. Anyway, I found that there are many other methods available to me including all popular debit/credit cards, ewallets, and vouchers. I selected Neteller for a deposit because it is instant and I already have Net+ plastic card so it is easy to make a cash withdrawal on the local ATM.
I don't know is it necessary to say but Wire transfer is also possible. What I mean is that there is probably no online casino in existence which doesn't support Wire transfer.

Withdrawals are similarly straightforward and Bet365 having some of the quickest turnaround times in the industry. The only time I need to wait few days to receive my money was when I initiated my first withdrawal. The reason is KYC procedure which is common to all licensed casinos.

What's happening with Bet365?


EGR's Operator of the Year 2017.


Casino of the Year 2015 by CasinosExplorer.


Casino of the Year 2014 by CasinosExplorer.


Casino of the Year 2013 by CasinosExplorer.


Operator of the Year 2010 by eGaming Review magazine.


They have redesigned the casino website. I am undecided does it looks better or worse. It looks different for sure.

Jan 2018

New iOS and Android casino app that allows better personalization of the lobby by allowing tagging of favourites and it provide over 100 games.

Sep 2016

Revoked all services to players from South Africa.

Mar 2015

Created new "Vegas" section with Netent games.

Jun 2014

In order to comply with Australian regulations and obtain betting license, Bet365 have to stop providing casino service.

Aug 2011


Bet365 review last updated on 05 Jan 2018 by